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Frequently Asked Questions

Refunds & Exchanges

Shopping is easy with Moceanflix.com. All refunds and exchanges will be gladly accepted when merchandise is returned in its original condition with the original payment receipt. A credit for the amount of the product plus taxes will be issued on the credit card used on the payment receipt. A credit confirmation will be sent to you by mail. There will be NO credit for the shipping and handling amount. If the original payment receipt is not presented upon a refund or exchange, a store credit will be issued when the merchandise is returned in its original condition.

 

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